

A discount refers to a reduced price offered by a business on a product or service.

Card sales are when customers pay for a product or service with a credit card or debit card. Payments to your business come from the customer's credit or debit card company, not the customer directly, card is not offered by the company but only by Financial Service Providers.
Loyalty programs, sponsored by retailers and other businesses, offer rewards, discounts, and other special incentives as a way to attract and retain customers

Exchange refers to replace (returned merchandise) with an equivalent or something else: Most stores will allow the purchaser to exchange goods.

Customer history is available on the sales scree depending on the permissions. you will be able to look up old invoices, past sales, or see credit information, see above orange highlight on how to find it.

Closing till refers to completing the Sales for the day at the end of the day. Once you have completed the cash sales of the day and you want to close the till, follow these steps below: Main Menu>Till Management>Close


A sold Item being returned is known as a Sales Return
Goods sold being returned happens commonly in business. They could be returned by the customer due to quality issues, non-delivery on the agreed date, or any other reason.
Customer Return Orders on Posibolt

A Reference order number must be entered to track the sales order of the customer. You will then be prompted to enter the items that need to be returned. Before you click on check out, choose the tender in which you will refund your customer. Posibolt will then add the items back to the inventory and this total is immediately reported on the end of day report. Instead of refund, you can give vouchers to customer, and needs to produce that voucher in his next sale to redeem that amount. The sales return receipt is then printed. A voucher receipt is also printed along with a return receipt if the tender type is a voucher. Please note that depending on your organization settings, you can also make a sales return without referring to a sales transaction.

Prerequisites (What you need to process an order)
How do I create a Customer Return Order (CRO) with sales order/invoice reference number on Posibolt?
Posibolt Customer Returned Order (CRO) makes it easy to manage merchandised returns. A CRO deducts the total from the day sales and adds the item/items back into the inventory. Click on the check (green) button after verifying the details.
Add the returned item/items to the cart.
Click on Checkout to finish the Returned Order